Returns & Exchanges

At Acca Kappa, we are committed to providing you with the finest luxury beauty and grooming products. If you are not completely satisfied with your purchase, you may return unopened and unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer service team with your order number and the details of the items you wish to return to receive a Return Authorization Number.

• 2.
  Prepare Your Package

  Ensure the products are in their original, unopened packaging and securely pack them to prevent damage during transit, including your original packing slip.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, or use a trackable shipping service of your choice.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, we will process your refund to the original payment method within 5-10 business days.